• StorageMaster Customer Reviews

  • Rutland Self Storage

    ★★★★★
    Marsha is extremely friendly and helpful, prices and location was great
    - Jackie Sacco

    Great customer service

    ★★★★★
    Amy was very helpful and friendly. This is the perfect place to store your stuff.
    - Tiffany Ragan

    Great service.!!!

    ★★★★☆
    Amy was super friendly and gave great customer service.
    - Betty Moss

    Bass @ Wesleyan Self Storage

    ★★★★★
    Best service in town
    - Toni Murphey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    storage

    ★★★★★
    Went here to rent a storage unit the lady was very very nice she explained everything to me. Only thing is the unit I picked is way in the back and that worried me. She ensured me that she is there most of the time and If I needed her to escort me she would do it. I already love this place!!!
    - TONI CRAWFORD

    Thank you

    ★★★★☆
    Great
    - Sonja Denise Fuhrman Miller

    6785243557

    ★★★★★
    I couldn't be happier with the service that I've had with the StorageMaster on Burrus Road. I've used their facility for two years and they are far and away the best storage facility I have ever had. They go way above and beyond to help and the facility itself is very convenient and super clean. It gives me great pleasure to give them 5 stars.
    - Deborah S. Davenport

    amazing top service

    ★★★★★
    place was clean safe and fairly priced.i rented here for a couple of months and during and after I left I felt the warmth and compassion from Mr fred and his assistant.i definitely would recommend to anyone looking to rent storage to go here and also use there moving truck....thanks guys for going above and beyond customer service!
    - ty

    Excellent service

    ★★★★★
    Fred and Kelly....excellent customer service, very friendly and helpful. Nice, clean units! Definitely recommend!!
    - Todd and Mary Will Sparks

    Management

    ★★★★★
    Good morning, Rarely do I set aside time to create a review for someone just doing their job but Kelly, here at this location has been nothing short of amazing. Always friendly, constantly willing to lend a helping hand and most importantly her communication with me on deliveries and my unit is outstanding. She has personally helped make my job much easier and less stressful! So thank you Kelly!!!
    - Charlie Messer

    Bass At Wesleyan Storage

    ★★★★★
    Great storage facility
    - Chris

    Vineville Mini Storage

    ★★★★★
    Love this place I would recommend it
    - johnnitre palmore

    Vineville Mini Storage

    ★★★★★
    Nice place to store very clean
    - Sara Ham

    Managing Partner

    ★★★★★
    We have had our unit for about 10 years and never had any issues. Staff is friendly.
    - Emily Kent

    Love this place

    ★★★★★
    We've stored here for a number of years and love it..reasonable rates, clean and secure facilities, and friendly service..always enjoy Jennifer and her help!
    - Kelli

    Oustanding

    ★★★★★
    I experienced exceptional customer service at this location. The facility was clean. The box truck I rented was reasonably priced below other local companies. I definitely recommend this facility and I plan to use them again.
    - Tabitha

    Great Service and very friendly

    ★★★★★
    Awesome staff very understanding if you loose your stuff it’s because you didn’t communicate with them always very polite.
    - Angela Thomas

    Friendly!

    ★★★★★
    I'm so thankful for Marsha and how easy she is to work with! I'd recommend Rutland Storage to anyone in need in the area. Great location and easy access!
    - Brittany Green

    review

    ★★★★★
    thank you for your clean, easy to use units. if i need one in the future, you will be the first one i call. again thank you for your hospitality
    - gordon moody

    Vineville - Jennifer Malone

    ★★★★★
    "Super nice staff and clean facility with truck rental on site for your moving needs. Check it out ."
    - Jody Miller

    Excellent Care and Customer Service!

    ★★★★★
    Bass at Wesleyan Storage/ Kelly has been great to me and to work with! It was an easy to process renting and moving out. Payment options available give you flexibility with how you want to pay as well. Kelly is always friendly to talk to and even if you’re just driving through she says Hello and makes sure you’re okay. Thanks for helping me when I needed a little extra storage room!
    - Catherine

    Storagemaster

    ★★★★☆
    "Like it"
    - KENDRICK CARSWELL

    Rutland

    ★★★★★
    "Good stuff"
    - STEVEN HILSMAN

    Storagemaster

    ★☆☆☆☆
    "Pleasant environment and people; delivery persons perspective"
    - CHRISTINA RICHARDSON

    1 stop service

    ★★★★★
    I had a flood from Hurricane Irma/Harvey, the townhome I was to move in was set on fire Memorial Day by someone’s carelessness, the 3rd townhome I rented had plumbing issues. Thankyou, Jennifer for finding a truck at your other locations when you couldn’t accommodate me.
    - Sandra

    Thanks

    ★★★★★
    Fred, I want to thank you again for your offer to help our 'Habitat family' with their storage needs. As soon as I have the dates and details, I'll give you a call. Again, words alone can't express our deep appreciation for your support.
    - Lee Carswell

    Great Experience

    ★★★★★
    Very friendly and units are clean. Area is well laid out and safe. Well done!
    - Mike

    Rutland Self Storage

    ★★★★★
    Great place to store your personal items
    - TERESA NIXON

    Storagemaster

    ★★★☆☆
    Great facility to store your stuff.
    - Larry Williams

    Rutland Self Storage

    ★★★★★
    Great Service
    - Jeemin Yun

    Jennifer

    ★★★★★
    "Super friendly"
    - Calvin

    Storagemaster

    ★★★★★
    Great facility and service.
    - Robert McCord

    Rutland Self Storage

    ★★★★★
    "Clean and well lit, Marsha at the desk is super nice! Great prices too"
    - Juli Talbot

    Vineville Mini Storage

    ★★★★☆
    Nice employees
    - Tracy Adams

    Vineville Mini Storage

    ★★★★★
    My experience with this storage facility has been great so far. No issues what so ever and I would definitely recommend it to anyone looking for a storage unit
    - Tiffany Regan

    Storagemaster

    ★★★★★
    Very nice facility
    - Christina Jones

    Very friendly courteous staff

    ★★★★★
    Very friendly courteous staff and I feel my belongings are safe there and the gated access is what I was looking for
    - Karen

    Great service!

    ★★★★★
    This was the perfect place for my husband and I to store our things while we prepared to move. The manager and the lady who works at the front desk were both very helpful and got us exactly what we needed. I would definitely recommend this storage facility.
    - Grace

    Bass @ Wesleyan Self Storage

    ★★★★★
    Just want to say thank you for your kindness. We've been treated so well by each of you and are very thankful the Lord led us to your business. Kelly Walker and family.
    - Kelly Walker and family.

    Storagemaster

    ★★★★★
    Good storage facility
    - Bob Morgan

    Nice People - Nice Place

    ★★★★★
    The staff is very friendly and helpful. They try to match your needs with the right size unit. Absolutely the best place I have ever rented a storage unit from.
    - Carl Williams

    Vineville Mini Storage

    ★★★★★
    Great service.
    - George Elliot

    Vineville Mini Storage

    ★★★★★
    Best storage facility I've ever used clean, and affordable. Excellent customer service! "
    - Tara Taylor

    Great

    ★★★★★
    Very good!
    - June Rainwater

    Excellent All Around!

    ★★★★★
    Nice, clean storage units & their customer service is 2nd to none! Kelly & Fred were very helpful anytime I needed anything! Would definitely recommend!
    - Blake

    Great storage

    ★★★★★
    Recently sold my house and needed a unit for a short time while moving. Just stopped in to check it out since I drive by it all the time. The pretty red head working the front desk, Kelly, was super friendly and went above and beyond to help accommodate me with my situation. I would definitely recommend to anybody and use them again if need be.
    - Matt Nolan

    Excellent Service

    ★★★★★
    We rented a unit from April 2016 until April 2017 and had excellent service from Kelly and the staff. We used autopay and never had to worry about a payment from one month to the next. I highly recommend Bass at Wesleyan Self Storage and will be a repeat customer should the need arise.
    - Larry Burdge

    Superb Customer Service

    ★★★★★
    I have done deal that with this facility for over 2 years, renting at one point 2 units. It's always nice and clean, not to mention I always feel safe. The best part bout the facility is the awesome customer service that Janna gives. She is always so very helpful most times going out of her way, which totally means a lot to me. I would recommend this storage facility hands down over any other in the Macon area.
    - Qualametrius Mims

    Positive

    ★★★★★
    Great place to use when you need it. Very nice staff
    - Jim Smyth

    Great Facility

    ★★★★★
    We have been using Storage Master for a year and a half. We have been very happy with the facility and the staff. Everyone we have dealt with had been extremely nice. We would recommend Storage Master to anyone looking for a clean, safe place for their storage needs!
    - Donna Carroll

    Great Service

    ★★★★★
    Excellent customer service!!! Ms. Marsha is always so helpful and sweet everytime I need anything. Very clean units and reasonable prices. Best around with great security. Also have rented at Bass at Wesleyan and Kelly is also very helpful. I would highly recommend any of those locations.
    - April Johnson

    Ms

    ★★★★★
    I give Fred a 5 star. He and his staff are some of the most helpful and friendliest people I've come across in this type of business. I would highly recommend Bass Storage on Wesleyan!
    - Yyacheeko Veal

    Comment

    ★★★★★
    I've been a customer with multiple units for five years, great clean units, security and people! Highly recommend to friends and others needing this service
    - Tom Carter

    My review

    ★★★★★
    Clean, climate controlled, cheap, friendly staff."
    - Casey Hulon

    Best in Macon

    ★★★★★
    The gentleman that owns and runs it is very kind and helpful. The rental prices are decent.
    - Wanda

    Great Service

    ★★★★☆
    The gentleman that owns and runs it is very kind and helpful. The rental prices are decent.
    - Glenda

    A Very Happy Customer !!!

    ★★★★★
    Best Facility, most friendly people, and the Best Overall Experience of Any Storage Company I've Ever Used.....
    - R I H

    Positive Fredback

    ★★★★★
    Used them for 8 years...no issues!
    - Tora Gore

    Vineville Manager

    ★★★★★
    Jennifer Malone is the perfect office person. I can tell she really love her job. She is polite, kind, and so sweet. She is always on the job (rarely off) and today I went in on her lunch break (from 12-1) and she still let me in and took my payment, WHO DOES THAT. Hiring Jennifer was the best business decision you could have made and it doesn't help she's pretty!
    - Lisa Grace

    Beyond excellent service!

    ★★★★★
    Kelly & Mr.Fred are fantastic! They are always so gracious & helpful whenever I call. I'd recommend anyone to them
    - Tae Boone

    Great Service!

    ★★★★★
    Great Service and excellent quality!
    - Jonathan

  • Rutland Self Storage

    ★★★★★
    Marsha is extremely friendly and helpful, prices and location was great
    - Jackie Sacco

    Great customer service

    ★★★★★
    Amy was very helpful and friendly. This is the perfect place to store your stuff.
    - Tiffany Ragan

    Great service.!!!

    ★★★★☆
    Amy was super friendly and gave great customer service.
    - Betty Moss

    Bass @ Wesleyan Self Storage

    ★★★★★
    Best service in town
    - Toni Murphey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    Storagemaster

    ★★★★★
    BEST LOCATION TO PICK UP A PENSKE MOVING TRUCK. We were very pleased at how convenient and pleasant...
    - Stephanie Tinkey

    storage

    ★★★★★
    Went here to rent a storage unit the lady was very very nice she explained everything to me. Only thing is the unit I picked is way in the back and that worried me. She ensured me that she is there most of the time and If I needed her to escort me she would do it. I already love this place!!!
    - TONI CRAWFORD

    Thank you

    ★★★★☆
    Great
    - Sonja Denise Fuhrman Miller

    6785243557

    ★★★★★
    I couldn't be happier with the service that I've had with the StorageMaster on Burrus Road. I've used their facility for two years and they are far and away the best storage facility I have ever had. They go way above and beyond to help and the facility itself is very convenient and super clean. It gives me great pleasure to give them 5 stars.
    - Deborah S. Davenport

    amazing top service

    ★★★★★
    place was clean safe and fairly priced.i rented here for a couple of months and during and after I left I felt the warmth and compassion from Mr fred and his assistant.i definitely would recommend to anyone looking to rent storage to go here and also use there moving truck....thanks guys for going above and beyond customer service!
    - ty

    Excellent service

    ★★★★★
    Fred and Kelly....excellent customer service, very friendly and helpful. Nice, clean units! Definitely recommend!!
    - Todd and Mary Will Sparks

    Management

    ★★★★★
    Good morning, Rarely do I set aside time to create a review for someone just doing their job but Kelly, here at this location has been nothing short of amazing. Always friendly, constantly willing to lend a helping hand and most importantly her communication with me on deliveries and my unit is outstanding. She has personally helped make my job much easier and less stressful! So thank you Kelly!!!
    - Charlie Messer

    Bass At Wesleyan Storage

    ★★★★★
    Great storage facility
    - Chris

    Vineville Mini Storage

    ★★★★★
    Love this place I would recommend it
    - johnnitre palmore

    Vineville Mini Storage

    ★★★★★
    Nice place to store very clean
    - Sara Ham

    Managing Partner

    ★★★★★
    We have had our unit for about 10 years and never had any issues. Staff is friendly.
    - Emily Kent

    Love this place

    ★★★★★
    We've stored here for a number of years and love it..reasonable rates, clean and secure facilities, and friendly service..always enjoy Jennifer and her help!
    - Kelli

    Oustanding

    ★★★★★
    I experienced exceptional customer service at this location. The facility was clean. The box truck I rented was reasonably priced below other local companies. I definitely recommend this facility and I plan to use them again.
    - Tabitha

    Great Service and very friendly

    ★★★★★
    Awesome staff very understanding if you loose your stuff it’s because you didn’t communicate with them always very polite.
    - Angela Thomas

    Friendly!

    ★★★★★
    I'm so thankful for Marsha and how easy she is to work with! I'd recommend Rutland Storage to anyone in need in the area. Great location and easy access!
    - Brittany Green

    review

    ★★★★★
    thank you for your clean, easy to use units. if i need one in the future, you will be the first one i call. again thank you for your hospitality
    - gordon moody

    Vineville - Jennifer Malone

    ★★★★★
    "Super nice staff and clean facility with truck rental on site for your moving needs. Check it out ."
    - Jody Miller

    Excellent Care and Customer Service!

    ★★★★★
    Bass at Wesleyan Storage/ Kelly has been great to me and to work with! It was an easy to process renting and moving out. Payment options available give you flexibility with how you want to pay as well. Kelly is always friendly to talk to and even if you’re just driving through she says Hello and makes sure you’re okay. Thanks for helping me when I needed a little extra storage room!
    - Catherine

    Storagemaster

    ★★★★☆
    "Like it"
    - KENDRICK CARSWELL

    Rutland

    ★★★★★
    "Good stuff"
    - STEVEN HILSMAN

    Storagemaster

    ★☆☆☆☆
    "Pleasant environment and people; delivery persons perspective"
    - CHRISTINA RICHARDSON

    1 stop service

    ★★★★★
    I had a flood from Hurricane Irma/Harvey, the townhome I was to move in was set on fire Memorial Day by someone’s carelessness, the 3rd townhome I rented had plumbing issues. Thankyou, Jennifer for finding a truck at your other locations when you couldn’t accommodate me.
    - Sandra

    Thanks

    ★★★★★
    Fred, I want to thank you again for your offer to help our 'Habitat family' with their storage needs. As soon as I have the dates and details, I'll give you a call. Again, words alone can't express our deep appreciation for your support.
    - Lee Carswell

    Great Experience

    ★★★★★
    Very friendly and units are clean. Area is well laid out and safe. Well done!
    - Mike

    Rutland Self Storage

    ★★★★★
    Great place to store your personal items
    - TERESA NIXON

    Storagemaster

    ★★★☆☆
    Great facility to store your stuff.
    - Larry Williams

    Rutland Self Storage

    ★★★★★
    Great Service
    - Jeemin Yun

    Jennifer

    ★★★★★
    "Super friendly"
    - Calvin

    Storagemaster

    ★★★★★
    Great facility and service.
    - Robert McCord

    Rutland Self Storage

    ★★★★★
    "Clean and well lit, Marsha at the desk is super nice! Great prices too"
    - Juli Talbot

    Vineville Mini Storage

    ★★★★☆
    Nice employees
    - Tracy Adams

    Vineville Mini Storage

    ★★★★★
    My experience with this storage facility has been great so far. No issues what so ever and I would definitely recommend it to anyone looking for a storage unit
    - Tiffany Regan

    Storagemaster

    ★★★★★
    Very nice facility
    - Christina Jones

    Very friendly courteous staff

    ★★★★★
    Very friendly courteous staff and I feel my belongings are safe there and the gated access is what I was looking for
    - Karen

    Great service!

    ★★★★★
    This was the perfect place for my husband and I to store our things while we prepared to move. The manager and the lady who works at the front desk were both very helpful and got us exactly what we needed. I would definitely recommend this storage facility.
    - Grace

    Bass @ Wesleyan Self Storage

    ★★★★★
    Just want to say thank you for your kindness. We've been treated so well by each of you and are very thankful the Lord led us to your business. Kelly Walker and family.
    - Kelly Walker and family.

    Storagemaster

    ★★★★★
    Good storage facility
    - Bob Morgan

    Nice People - Nice Place

    ★★★★★
    The staff is very friendly and helpful. They try to match your needs with the right size unit. Absolutely the best place I have ever rented a storage unit from.
    - Carl Williams

    Vineville Mini Storage

    ★★★★★
    Great service.
    - George Elliot

    Vineville Mini Storage

    ★★★★★
    Best storage facility I've ever used clean, and affordable. Excellent customer service! "
    - Tara Taylor

    Great

    ★★★★★
    Very good!
    - June Rainwater

    Excellent All Around!

    ★★★★★
    Nice, clean storage units & their customer service is 2nd to none! Kelly & Fred were very helpful anytime I needed anything! Would definitely recommend!
    - Blake

    Great storage

    ★★★★★
    Recently sold my house and needed a unit for a short time while moving. Just stopped in to check it out since I drive by it all the time. The pretty red head working the front desk, Kelly, was super friendly and went above and beyond to help accommodate me with my situation. I would definitely recommend to anybody and use them again if need be.
    - Matt Nolan

    Excellent Service

    ★★★★★
    We rented a unit from April 2016 until April 2017 and had excellent service from Kelly and the staff. We used autopay and never had to worry about a payment from one month to the next. I highly recommend Bass at Wesleyan Self Storage and will be a repeat customer should the need arise.
    - Larry Burdge

    Superb Customer Service

    ★★★★★
    I have done deal that with this facility for over 2 years, renting at one point 2 units. It's always nice and clean, not to mention I always feel safe. The best part bout the facility is the awesome customer service that Janna gives. She is always so very helpful most times going out of her way, which totally means a lot to me. I would recommend this storage facility hands down over any other in the Macon area.
    - Qualametrius Mims

    Positive

    ★★★★★
    Great place to use when you need it. Very nice staff
    - Jim Smyth

    Great Facility

    ★★★★★
    We have been using Storage Master for a year and a half. We have been very happy with the facility and the staff. Everyone we have dealt with had been extremely nice. We would recommend Storage Master to anyone looking for a clean, safe place for their storage needs!
    - Donna Carroll

    Great Service

    ★★★★★
    Excellent customer service!!! Ms. Marsha is always so helpful and sweet everytime I need anything. Very clean units and reasonable prices. Best around with great security. Also have rented at Bass at Wesleyan and Kelly is also very helpful. I would highly recommend any of those locations.
    - April Johnson

    Ms

    ★★★★★
    I give Fred a 5 star. He and his staff are some of the most helpful and friendliest people I've come across in this type of business. I would highly recommend Bass Storage on Wesleyan!
    - Yyacheeko Veal

    Comment

    ★★★★★
    I've been a customer with multiple units for five years, great clean units, security and people! Highly recommend to friends and others needing this service
    - Tom Carter

    My review

    ★★★★★
    Clean, climate controlled, cheap, friendly staff."
    - Casey Hulon

    Best in Macon

    ★★★★★
    The gentleman that owns and runs it is very kind and helpful. The rental prices are decent.
    - Wanda

    Great Service

    ★★★★☆
    The gentleman that owns and runs it is very kind and helpful. The rental prices are decent.
    - Glenda

    A Very Happy Customer !!!

    ★★★★★
    Best Facility, most friendly people, and the Best Overall Experience of Any Storage Company I've Ever Used.....
    - R I H

    Positive Fredback

    ★★★★★
    Used them for 8 years...no issues!
    - Tora Gore

    Vineville Manager

    ★★★★★
    Jennifer Malone is the perfect office person. I can tell she really love her job. She is polite, kind, and so sweet. She is always on the job (rarely off) and today I went in on her lunch break (from 12-1) and she still let me in and took my payment, WHO DOES THAT. Hiring Jennifer was the best business decision you could have made and it doesn't help she's pretty!
    - Lisa Grace

    Beyond excellent service!

    ★★★★★
    Kelly & Mr.Fred are fantastic! They are always so gracious & helpful whenever I call. I'd recommend anyone to them
    - Tae Boone

    Great Service!

    ★★★★★
    Great Service and excellent quality!
    - Jonathan